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About us

Citizens Advice Blackburn with Darwen offers free, confidential, impartial and independent advice and information to the residents of Blackburn with Darwen borough.

Working across Blackburn with Darwen, the local Citizens Advice aims to provide the advice people need for the problems they have and to improve the policies and practices that affect people’s lives.

“Citizens Advice provides a service that people from all walks of life rely on.  Year on year we are seeing an increased demand on our service with clients having more complex issues but at a time when funding is becoming more competative and funders are requiring more for less”

Steve Hughes – Chair of the board

Citizens Advice Blackburn with Darwen is part of the Citizens Advice network originally formed in 1939.  Citizens Advice values diversity, promotes equality and challenges discrimination.

We can help with housing and employment issues or deal with queries about consumer or tax problems. We can advise on legal matters, answer questions about immigration and we have lots of experience on family and personal matters too. We are uniquely placed to support our clients with any problem they face.

Citizens Advice Blackburn with Darwen is an independent, not-for-profit charity, supported by a range of different organisation, volunteers and paid staff without whom we would not be able to offer the quality service we do.

As one of over 300 members of the Citizens Advice network, we have access to an extensive information system which allows us to advise clients but also ensure the quality of our advice and training is the best available.